LEGAL REFERENCE

md15 par aapki nigahbani hamara zaruri farz hai

Jab aap md15 par account kholtay ho, aapki personal aur financial information hum samjhdar se handle karte hain. Yeh privacy policy samjhata hai ke hum kaunsi details collect...

Data encryption activeLocal qanoon ke mutabiqJazzCash aur Easypaisa secure
md15 md15 par aapki nigahbani hamara zaruri farz hai

Hum kaunsi information collect karte aur kyun

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

QUESTIONS HAIN

Apne privacy ke baare mein hamse poochiye

Agar aapko apne data ke baare mein koi sawal hai ya aap apni personal information update karna chahte ho, to hamara support...

Email Support [email protected] par apna sawal bhejiye. Hum 24 ghante...
Live Chat Hamari website par live chat khol kar directly...
Account Settings Apne account mein jaiye aur 'Privacy & Data'...
HAMARA APPROACH

Kyun aap apna data md15 ko de sakte ho

Aapka trust hamara sabse bada asset hai. Hum encryption use karte hain, regular security checks karte hain, aur strict access controls rakhte hain taa ke sirf zaroori staff...

SSL Encryption

Tamam transactions aur logins encrypted hote hain. Aapka data travel mein safe rahta hai.

Regular Audits

Hum quarterly security audits karte hain taa ke koi vulnerability na rahe.

Staff Training

Hamara har staff member data-privacy training leta hai. Sirf authorized log access paate hain.

Local Compliance

Pakistan ke financial aur privacy laws ko hum strictly follow karte hain.

Data Retention

Hum sirf utna data rakhtay hain jitna zaroori ho. Purana data securely delete karte hain.

Third-Party Vetting

JazzCash, Easypaisa, SadaPay aur Raast jaise partners humara trust earn karti hain.

Hamara privacy stand har jagah ek jaisa

Chahe aap mobile par ho ya desktop, chahe web use kar rahe ho ya hamara app — aapka privacy protection hamesha same rahta hai. Hamari policy consistent hai...

Desktop PlatformFull privacy controls aur data management options directly browser mein available hote hain.
Mobile WebChhote screen par bhi aapke settings access karne asaan hote hain. Same encryption lagta hai.
iOS AppApp ke through login ho to data locally encrypted hota hai. Apple ka keychain use karte hain.
Android AppAndroid devices par Google Play Protect ke saath hum extra layer add karte hain.
Live Tables AccessStreaming data aur aapka viewing history separate hote hain. Stream nahi decrypt hota.
Payment GatewaysJazzCash, Easypaisa, SadaPay aur Raast — sab ke saath same secure handoff process.
Cross-Device SyncAgar aap phone se account khole phir desktop par shift kro, account activity log dikhega.

Apne account ke data elements clear aur transparent

md15 par aapko hamesha pata chalta hai ke aapka data kahan ja raha hai. Hamara interface transparent hai — jab aap deposit karte ho, jab aapka...

Account Dashboard

Apne profile mein dekh sakte ho ke aapki kaunsi details record mein hain. Edit ya remove kar sakte ho.

Transaction History

Har JazzCash ya Easypaisa transaction ka record dikhta hai — kiya transfer ho gaya, kab, kitnay ke liye.

Login Activity

Dekh sakte ho ke kaun-kaun se devices se aapka account access ho raha hai. Suspicious login alert paate ho.

Permission Logs

Agar kisi third party ko koi access diya hota (deposit processor, withdrawal bank), wo list dikhti hai.

Data Export

Apne account ki poori information CSV format mein download kar sakte ho — aapka data, aapka copy.

Deletion Request

Account close karne ka faroy bhi clear process hai — hum kya delete karenge aur kya rakhenge wo explain karte hain.

Aam privacy sawal aur jawab

Nahi. Jab aap hamary platform par deposit karte ho, sirf payment gateway aapka banking details dekh ti hai — hum sirf confirmation receipt paate hain. Aapka actual bank password ya account number hum nahi rakhtay.

Jab tak aapka account active ho, aapka data secure rakhe ga. Account close karne ke baad, hum aapke personal details 30 din ke andar delete kar dete hain — sirf legal ya tax records ke liye zaroori data rakhte hain.

Fauran hamary support team ko call kariye. Password reset kariye aur apne profile mein dekh kar dekh ke kaun-kaun se devices active hain. Hum account ko lock kar sakte hain jab tak aap verify na kar lo.

Bilkul nahi. Aapki gaming activity, aapka paise, aapke deposits — sab kuch confidential rahta hai. Hum kisi ko data nahi bechte, sirf legal obligation mein (Pakistani tax laws etc) share karte hain.

Privacy ke nazar se farak nahi padta. Sab payment methods ke liye hamara encryption aur verification same hota hai. Withdrawal confirm hone se pehle hum aapke account verify karty hain.

iOS app Apple Keychain use karta hai, Android app Encrypted Shared Preferences use karta hai. Koi bhi sensitive data locally encrypted rahe ga.

Pakistan mein GDPR apply nahi hota, lekin hum aapko same process dete hain. [email protected] par email likho aur hum aapka sara data export de denge.